Privacy Policy

 

Social denomination	Langel_System_International ® SL
Address	El Zorongo Urbanization 36
NIF	B-99382731
E-mail	contact@langelsystem.com

 

Origin and categories of data

 

1. We will process the data that you provide us through the “registration” form (including registration via social network) and “contact”, as well as through other means related to the use or services offered on the Web Platform such as, for example, opinions or satisfaction surveys. These data generally include the name, surname, postal address, telephone number, email, phone number, bank details depending on the payment method selected, password, as well as any other that you may provide us in the payment section. free text of the form. In your case, to issue an invoice, we may ask for your identification document.
2. In addition to said data, we may process other personal data that you provide us or that is generated during our communications or provision of services.
3. On the other hand, we will also collect data through cookies for analytical and advertising purposes. You can find more information in our Cookie Policy.
4. Finally, please keep in mind that, by providing us with your data, you guarantee its veracity and/or accuracy. Consequently, you will be responsible for any false or inaccurate statements you make, as well as any damages caused to Langel System   or third parties as a consequence thereof.

 

Purpose and legitimacy of the treatment

 

Purpose	Legal base
Provide you with services Provide you with the services you request from us (eg, sale of a product) and/or respond to your requests for information.	Art. 6.1.(b) RGPD Need to offer and provide you with the services or information that you request from us.
Transportation and payment Process payments and send you the products you purchase using our own means or through third parties.	Art. 6.1.(b) RGPD Need to manage payment and send you the products you purchase through the Web Platform.
Legal obligations We will also process your data to meet our legal obligations (tax, accounting, money laundering, etc.), as well as to meet your rights (eg, guarantees or refunds).	Art. 6.1.(c) RGPD Need to comply with our obligations and allow the exercise of your rights.
Marketing Send you electronic commercial communications and newsletters. Note that you may object at any time by sending us an email to contact@langelsystem.com or following the instructions contained in each communication.	Art. 21 LSSICE or Art. 6.1.(a) RGPD If you are a client, we will base ourselves on Art. 21 LSSICE to send you information by digital means about our services and news. If you are not a client, we will only send you this information if you give us your consent or request to register for our newsletter.
Satisfaction surveys Send you satisfaction surveys about our products, sales process, transportation, deliveries, etc.	Art. 6.1.(f) RGPD Legitimate interest in conducting surveys about our commercial activity in order to improve our services.
Analysis Carry out data analysis (they will not identify any person) of navigation on our Web Platform according to information obtained with the use of cookies.	Art. 6.1.(a) GDPR Consent to the installation and use of cookies for analytical purposes as we explain in the Cookies Policy.
Behavioral advertising and social networks Show you advertising while browsing through the use of cookies based on your preferences, as well as based on the interactions you make on social networks through our Web Platform. Where appropriate, the corresponding social networks may process your data in accordance with their privacy policies.	Art. 6.1.(a) GDPR Consent to the installation and use of advertising cookies as we explain in the Cookies Policy.

 

Data retention

 

1. We will keep your data as long as our client-supplier commercial relationship is in force to manage it correctly and send you commercial information of interest. However, if we observe prolonged downtime, we will also delete your data to the extent that the processing is no longer appropriate, relevant and necessary for the purposes intended for the processing. This rule will apply unless you request us to delete your data.
2. Once the processing of your data is no longer adequate, relevant and limited to what is necessary for the purposes for which it is processed, we will keep your data duly blocked and only to address potential liabilities, as required by regulations.
3. Finally, we inform you that we will take all reasonable measures to ensure that your data is rectified or deleted when it is inaccurate.

 

Automated decisions

 

1. No, we will not make individual decisions based solely on automated treatments that produce legal effects on you or similarly significantly affect you. 

 

Recipients

 

1. As a general rule, we will not communicate your data to third parties. However, in certain cases we will need to communicate your data to:

 

• Suppliers: Those suppliers who require such access to provide us with their services will have access to your personal data, such as managers, IT professionals or cloud or hosting providers (for example, Shopify), CRM providers, partners, logistics companies or postal services. , telecommunications providers, payment gateways, financial institutions or accounting advisors. These third parties will act as our (sub)processors and will have appropriate safeguards in place to protect your personal information including the corresponding processing contract in accordance with Art. 28 GDPR.

 

• Transportation: Depending on the mode of shipping and special service required (assembly, storage, crane, etc.), these third parties involved in the service may act as data controllers. As we specify in section 3 Purpose and Legitimation of the treatment.

 

• Financial entities: Depending on the form of payment and financial service required (financing, deferrals, etc.), these third parties involved in the service will act as data controllers. As we specify in section 3 Purpose and Legitimation of the treatment.

 

• Others: We will share your personal data with third parties if required to do so by a regulation, by an administrative or judicial authority or for the good purpose of public interest or order, such as to comply with anti-money laundering and anti-money laundering regulations. against terrorism, tax obligations or Social Security.

2. Finally, please note that we may also share your information if we believe that doing so is reasonably necessary to enforce the terms and policies of the Web Platform or to protect our operations or Users. Additionally, in the event of a business restructuring, merger, spin-off or sale, we may transfer all of your personal information to the third party resulting from such transaction.

 

International transfers

 

1. We do not carry out international data transfers. However, as is common today, many IT providers have their servers outside the European Economic Area (EEA). It is therefore possible that in the future some of our suppliers will be located outside the EEA. In this case, and only when it is strictly necessary to operate the Web Platform and/or provide you with the services you request, we will make international transfers within the framework of the provision of services requested from said suppliers. 
2. In any case, we inform you that with all these providers we will sign as many documents as are necessary to ensure that they offer adequate guarantees equivalent to those of the EU to carry out such international transfers.

 

Rights

 

What rights do you have?

As provided for in the General Data Protection Regulation (RGPD) and Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights, we inform you that you have the following rights:

• Access: You have the right to access your data to know what personal data concerning you we are processing. 

• Rectification or deletion: In certain circumstances, you have the right to rectify inaccurate personal data that concerns you that is subject to processing by us or even request its deletion. 

• Limitation: In certain circumstances, you will have the right to request that we limit the processing of your data, in which case we inform you that we will only keep it for the exercise or defense of claims. 

• Portability: In certain circumstances, you will have the right to receive the personal data that concerns you, and that you have provided to us, in a structured, commonly used and machine-readable format, and to transmit it to another person responsible for the treatment. 

• Opposition: In certain circumstances and for reasons related to your particular situation, you will have the right to oppose the processing of your data in which case, we would stop processing it except for compelling legitimate reasons or for the exercise or defense of possible claims. At any time, you may object to receiving commercial communications.

 

How can you exercise your rights?

You can exercise your rights at any time by contacting the Langel System Controller as indicated in Section 1, indicating “Privacy” in the subject line. In order to verify your identity, we may require you to send us certain additional information or documentation, such as, for example, a copy of your DNI or similar identification document.

 

The exercise of these rights is free. However, please note that a fee may be charged where requests are unfounded, excessive or repetitive.

 

Do you have the right to withdraw your consent?

 

Yes, at any time you can withdraw your consent for the processing of your data for one, several or all of the purposes indicated above that are based on the consent for its processing. Please note that, where appropriate, this could alter or even lead to the termination of the provision of services.

 

Do you have the right to complain?

 

Yes, at any time you can complain to the competent control authority according to your place of residence. In the case of Spain, the Spanish Data Protection Agency (AEPD). You can consult the different control authorities by contacting us at   contact@langelsystem.com.

 

In any case, before initiating any claim, we ask you to contact us via email contact@langelsystem.com in order to try to resolve any discrepancy or controversy amicably. 

 

How long will we respond to you?

 

We will respond to your requests as soon as possible and, in any case, within one month. If this is not the case, please excuse us and contact us again so that we can assist you and correct any possible technical error that may have prevented us from giving you a response on time.

 

Modification

 

1. Langel System reserves the right to modify this Privacy Policy in accordance with the provisions of the Conditions of Use.